ubm4d is committed to protecting your personal data. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold as a data subject.
Effective Date: 1 January 2026 · Version 2.0This Privacy Policy ("Policy") describes how ubm4d ("we", "us", "our", "the Platform"), operating at https://ubm4d.cam, collects, processes, stores, and protects personal data belonging to users ("you", "your", "User") of the ubm4d website and related services. This Policy applies to all personal data submitted to or collected by ubm4d, whether during account registration, use of the Service, customer support interactions, or any other touchpoint between you and ubm4d.
ubm4d takes data protection seriously. We process personal data only to the extent necessary to operate the Service, fulfil our legal and regulatory obligations, and deliver the experience our members expect. We do not sell personal data to third-party marketers. We do not share your information beyond what is strictly required to provide the Service and comply with applicable law.
This Policy should be read alongside our Terms & Conditions, which form part of the overall agreement governing your use of ubm4d.
The following terms carry the meanings set out below wherever they appear in this Policy:
This Policy applies to all Users who access the ubm4d Service from any device or location, including players resident in Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and other cities and regions across Indonesia. If you access ubm4d from outside Indonesia, this Policy still governs the processing of your Personal Data by ubm4d.
ubm4d operates as the Data Controller in respect of all Personal Data collected from Users through the Service. ubm4d is an internationally licensed online betting and gaming platform. The Platform holds a gaming license issued by a recognized international gaming regulatory authority and operates under applicable data protection and privacy law.
For all matters relating to this Policy, data subject rights requests, and data protection complaints, you may contact ubm4d using the details set out in Section 16. ubm4d has designated an internal data protection point of contact responsible for overseeing compliance with this Policy and with applicable data protection law.
Email: [email protected] (plain text — not a clickable link) — Subject line: "Data Protection Enquiry". Response target: 5 Indonesian Business Days.
ubm4d collects Personal Data across the following categories depending on how you interact with the Service:
Registration & Account Data
KYC & Identity Verification Data
Financial & Transaction Data
Technical & Usage Data
Communications Data
ubm4d collects Personal Data through the following means:
ubm4d processes Personal Data on one or more of the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and operation | Performance of a contract (the Terms & Conditions) to which you are a party |
| KYC identity verification | Legal obligation (AML/CTF compliance requirements) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interests of ubm4d and its users in maintaining platform integrity |
| Responsible gaming monitoring | Legal obligation and legitimate interests in protecting vulnerable users |
| Promotional communications (email, WhatsApp) | Consent (opt-in), withdrawable at any time |
| Analytics and platform improvement | Legitimate interests in understanding and improving Service performance |
| Legal claims and regulatory reporting | Legal obligation and legitimate interests in establishing, exercising, or defending legal claims |
ubm4d uses Personal Data for the following purposes:
We do not sell your Personal Data. ubm4d does not sell, rent, or trade your Personal Data to third-party marketers, advertising networks, or data brokers under any circumstances.
ubm4d shares Personal Data only where necessary and only with the categories of recipient listed below. All third-party service providers who receive Personal Data from ubm4d are contractually required to protect that data and to use it solely for the purpose for which it was shared.
ubm4d does not disclose Personal Data to any other third party without your prior written consent, except where required by law.
ubm4d operates internationally and may store or process Personal Data on servers located outside Indonesia. When Personal Data is transferred to a country that does not provide an equivalent level of data protection to that applicable in Indonesia, ubm4d applies appropriate safeguards to ensure that the data receives a level of protection consistent with this Policy. Such safeguards include standard contractual clauses, data processing agreements incorporating binding data protection obligations, and transfers only to service providers operating in jurisdictions with recognized adequacy frameworks.
By using the ubm4d Service, you acknowledge that your Personal Data may be processed in countries outside Indonesia, including the jurisdiction in which ubm4d holds its international gaming license. ubm4d takes all reasonable steps to ensure that cross-border transfers of your data are conducted securely and in accordance with applicable law.
ubm4d retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC and identity documents | Duration of account plus 5 years after closure (AML regulatory requirement) |
| Transaction and betting records | 5 years from the date of each transaction |
| Customer support records | 3 years from the date of the interaction |
| Marketing consent records | 3 years from consent withdrawal or account closure |
| Technical and server logs | 13 months on a rolling basis |
| Cookie and analytics data | Up to 13 months (see Section 10) |
Where retention beyond these periods is required by a court order, regulatory direction, or ongoing legal proceeding, ubm4d will retain the relevant data until that obligation expires, after which it will be securely deleted or anonymized.
ubm4d uses cookies and similar tracking technologies (including local storage and session identifiers) to operate the Service, remember your preferences, maintain your logged-in session, and analyze platform usage. The following categories of cookies are used:
ubm4d does not use third-party behavioral advertising cookies or cross-site tracking cookies. Your browsing behavior on ubm4d is not shared with social media platforms or advertising exchanges.
Most web browsers allow you to control cookie settings via the browser's preferences menu. Disabling strictly necessary cookies will impair your ability to use the Service. Disabling analytics or functional cookies will not prevent you from using ubm4d but may affect the quality of your experience.
As a data subject whose Personal Data is processed by ubm4d, you hold the following rights. To exercise any of these rights, please contact ubm4d using the details in Section 16. We will respond to verified rights requests within 30 calendar days, or within a shorter period where required by applicable law.
You have the right to request a copy of the Personal Data ubm4d holds about you, together with information about how it is used, where it is stored, and with whom it has been shared.
You have the right to request correction of inaccurate or incomplete Personal Data. For account registration data, many fields can be updated directly via account settings; KYC data corrections require document resubmission.
You have the right to request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. This right is subject to overriding legal obligations — for example, AML regulations require ubm4d to retain KYC and transaction records for a minimum period after account closure.
You have the right to request that ubm4d restricts the processing of your Personal Data in certain circumstances — for example, while the accuracy of data is contested, or while an objection to processing is being considered.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format, and to transmit it to another data controller where technically feasible.
You have the right to object to processing carried out on the basis of legitimate interests — including direct marketing. Where you object to direct marketing, ubm4d will cease processing your data for that purpose immediately.
Where ubm4d uses automated processing (including profiling) to make decisions that significantly affect you — such as account suspension triggered by automated fraud detection — you have the right to request human review of that decision and to contest the outcome.
The ubm4d Service is strictly for adults aged 21 and over. We do not knowingly collect Personal Data from anyone under the age of 21. If you believe a minor has registered on the platform, please notify us immediately at [email protected] (plain text only — not a link).
ubm4d enforces age verification at the point of registration and through its KYC process. Any account identified as belonging to a person under the age of 21 will be immediately suspended, all Personal Data associated with the account will be deleted beyond what is required for regulatory reporting, and any deposits will be returned to the originating payment method after applicable compliance checks.
Parents and guardians who are concerned that a minor may have accessed or registered on the ubm4d platform are encouraged to use parental control software and to contact our support team immediately so that we can take appropriate action.
ubm4d implements a comprehensive set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
Despite these measures, no system connected to the internet can be guaranteed to be completely secure. You are responsible for maintaining the security of your own account credentials and for notifying ubm4d immediately of any suspected unauthorized access.
The ubm4d platform integrates with third-party services — including game software providers, payment processors, and customer support tools — that may independently collect or process certain technical data in the course of delivering their services. These third parties operate under their own privacy policies and are contractually bound by ubm4d's data protection standards.
ubm4d is not responsible for the privacy practices of third-party services that operate outside of the ubm4d platform itself. This Policy does not extend to any website, application, or service not operated by ubm4d, even if linked to from within the ubm4d platform. Any third-party links encountered within the Service are navigated at your own discretion.
When you interact with a third-party game — such as a live dealer table powered by Evolution Gaming, or a slot title from Pragmatic Play — the game provider's own servers may process session data in addition to what ubm4d records. ubm4d ensures that all integrated game providers comply with data minimization principles and do not retain identifiable player data beyond what is necessary for game operation, dispute resolution, and regulatory compliance.
ubm4d reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered Users by email (to the address on your account) and by posting a prominent notice on the Platform, at least seven (7) calendar days before the changes take effect.
The "Effective Date" shown at the top of this page reflects the date on which the current version of the Policy came into force. We recommend reviewing this Policy periodically. Your continued use of the ubm4d Service after the effective date of any revision constitutes your acknowledgment of the updated Policy. If you do not agree to the revised Policy, you must cease using the Service and close your account.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by ubm4d, please contact us using the details below. All contact information is provided as plain text only — none of the details below are clickable links.
Complaints
If you believe that ubm4d has processed your Personal Data in violation of this Policy or applicable data protection law, you have the right to lodge a complaint with the competent data protection supervisory authority in your jurisdiction. ubm4d encourages you to contact us directly in the first instance so that we have the opportunity to address your concern before any formal escalation.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement governing your use of ubm4d.
Every data protection commitment at ubm4d is backed by operational controls — not just words in a policy document.
Every byte of data transmitted between your device and ubm4d's servers travels through TLS-encrypted channels. Your account credentials, payment details, and KYC documents are never sent in plaintext over the network.
ubm4d does not sell, rent, or trade your Personal Data to advertisers, marketing agencies, or data brokers. Your information is used exclusively to operate the Service and fulfil our compliance obligations — nothing more.
Internal access to your Personal Data is granted on a strict need-to-know basis. Every access event is logged, audited regularly, and subject to disciplinary action if policies are violated. Your data is not browsable by general staff.
Identity documents submitted for KYC verification are encrypted at rest using AES-256 and stored in isolated, access-controlled environments. Documents are retained only for the legally required period and then securely destroyed.
ubm4d does not hold your data indefinitely. Each category of Personal Data has a defined maximum retention period, published in Section 9 of this Policy. Data beyond its retention window is automatically deleted or anonymized.
Your rights under this Policy are real and actionable. Submit a data access, correction, or deletion request via email or live chat and receive a substantive response within 30 days — not a templated acknowledgment that leads nowhere.
This Privacy Policy works together with our Terms & Conditions and Responsible Gaming policy. Read all three to understand your rights and obligations as a ubm4d member.